All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 19.11.2025

Beginning: 19.11.2025 – 10.00 PM

Ending: 20.11.2025 – 01.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Thursday 15th June 2023

No incidents reported

Wednesday 14th June 2023

No incidents reported

Tuesday 13th June 2023

No incidents reported

Monday 12th June 2023

No incidents reported

Sunday 11th June 2023

No incidents reported

Saturday 10th June 2023

No incidents reported

Friday 9th June 2023

No incidents reported

Thursday 8th June 2023

Mobile service [SEWAN] Unexpected disturbances - 08.06.2023

Beginning: 08.06.2023 – 08.30 AM Endding :08.06.2023 - 1.00 PM

Impact: network issues

 

Dear customer, dear partner,

Since this morning, some cities seems affected by a problem of coverage on the Proximus network caused data/voice problem.

We have received complaints from Mons / Ath /Grez Doiceau / Waterloo.

Problem was solved at 1PM after technical restart.

Sorry for the inconvenience.

...............................

 

Best regards;

SEWAN technical team

Wednesday 7th June 2023

No incidents reported

Tuesday 6th June 2023

No incidents reported

Monday 5th June 2023

No incidents reported

Sunday 4th June 2023

No incidents reported

Saturday 3rd June 2023

No incidents reported

Friday 2nd June 2023

No incidents reported

Thursday 1st June 2023

No incidents reported