Past Incidents

Thursday 2nd November 2023

No incidents reported

Wednesday 1st November 2023

No incidents reported

Tuesday 31st October 2023

No incidents reported

Monday 30th October 2023

[SEWAN] Technical maintenance - 30.11.2023, scheduled 1 year ago

Beginning: 30.10.2023 – 09.00 PM

Ending: 31.10.2023 – 02.00 AM

Internal ref: DTCAB-4424

Impact: 1x calls cut during the switchover on Sophia (Hosted Telephony and trunk)

Dear customer, dear partner,

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation on the night of Monday 30th.

During this timeframe, a call cut is expected due to a switchover.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Sunday 29th October 2023

No incidents reported

Saturday 28th October 2023

No incidents reported

Friday 27th October 2023

No incidents reported

Thursday 26th October 2023

No incidents reported

Wednesday 25th October 2023

No incidents reported

Tuesday 24th October 2023

No incidents reported

Monday 23rd October 2023

No incidents reported

Sunday 22nd October 2023

No incidents reported

Saturday 21st October 2023

No incidents reported

Friday 20th October 2023

No incidents reported

Thursday 19th October 2023

General communicate service [SEWAN] General information 19.10.2023

Beginning: 19.10.2023 – 2.00 PM Ending : 19.10.203 - 4.00 PM Impact: 112 unreachable

Dear customer, dear partner,

Please note that we have been alerted that 112 emergency number is currently difficult to reach.

SEWAN Technical Team

Automatic porting tool [SEWAN] General information 19.10.2032

Beginning: 19.10.2023 – 10.00 AM

Ending: 20.10.2023 - 09.00 AM Impact: Porting from COLT unavailable

Dear customer, dear partner,

Please note that COLT has informed us that they have an issue with their porting tool. In consequence, no porting can be done from COLT as we speak.

We will let you know when they will have fixed their issue.

SEWAN Technical Team