All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 12.11.2025

Beginning: 12.11.2025 – 10.00 PM

Ending: 13.11.2025 – 01.00 AM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Thursday 11th January 2024

[SEWAN] Technical maintenance - 10.01.2024, scheduled 1 year ago

Beginning: 10.01.2024 – 10:00 PM

Ending: 11.01.2024 – 01.00 AM

 

Impact: Voice cut

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on Sophia VOIP plateform (Hosted Telephony).

An interruption of a few minutes in ongoing calls is to be expected during this intervention.

 

No intervention is needed from your side.

 

Best regards;

 

SEWAN Technical Team

Monday 8th January 2024

[SEWAN] Unexpected disturbances - 08.01.2024

Beginning: 08.01.2024 00h00

Ending 08.01.2024 09h25

Impact: eligibility is not working anympre

 

Dear customer, dear partner,

Since this morning, eligilibity is not working anymore.

It is therefore no longer possible for you to order an access link. In case of urgent one, please send an email to support team with all informations.

...............................

 

Best regards;

SEWAN technical team

Sunday 7th January 2024

No incidents reported

Saturday 6th January 2024

No incidents reported

Friday 5th January 2024

No incidents reported

Thursday 4th January 2024

No incidents reported

Wednesday 3rd January 2024

No incidents reported

Tuesday 2nd January 2024

No incidents reported

Monday 1st January 2024

No incidents reported

Sunday 31st December 2023

[SEWAN] Unexpected disturbances - 01.01.2024

Beginning: 01.01.2024

Impact: eligibility is not working anympre

 

Dear customer, dear partner,

Since 01.01.2024, eligilibity is not working anymore.

It is therefore no longer possible for you to order an access link. In case of urgent one, please send an email to support team with all informations.

...............................

 

Best regards;

SEWAN technical team

Saturday 30th December 2023

No incidents reported

Friday 29th December 2023

No incidents reported

Thursday 28th December 2023

No incidents reported

Wednesday 27th December 2023

No incidents reported

Tuesday 26th December 2023

No incidents reported

Monday 25th December 2023

No incidents reported

Sunday 24th December 2023

No incidents reported