Past Incidents

Beginning: 21.01.2024 – 10.00 PM

Ending: 22.01.2024 – 03.00AM

Internal ref: DTCAB-4661

Impact: cut of few calls (~2) at 10pm on each clusters

Dear customer, dear partner,

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a cut of calls is expected.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 08.01.2024 00h00

Ending 08.01.2024 09h25

Impact: eligibility is not working anympre

Dear customer, dear partner,

Since this morning, eligilibity is not working anymore.

It is therefore no longer possible for you to order an access link. In case of urgent one, please send an email to support team with all informations.

...............................

Best regards;

SEWAN technical team