All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 12.11.2025

Beginning: 12.11.2025 – 10.00 PM

Ending: 13.11.2025 – 01.00 AM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Sunday 17th March 2024

No incidents reported

Saturday 16th March 2024

No incidents reported

Friday 15th March 2024

No incidents reported

Thursday 14th March 2024

No incidents reported

Wednesday 13th March 2024

No incidents reported

Tuesday 12th March 2024

No incidents reported

Monday 11th March 2024

[SEWAN] Technical maintenance - 10.03.2024, scheduled 1 year ago

Beginning: 10.03.2024 - 6:00 AM

Ending: 11.03.2024 - 3:00 PM

Internal ref: DTCAB-4784

Impact: instability on legacy telephony services

 

Dear customer, dear partner,

As previously communicated, please note that our technical team will perform the migration of our V1 platform.

This can result in few instability on our V2, and may force a new registration on V2 for customers previously on V1.

 

 

May you need our assistance, please contact our customer success team : support@sewan.be.

 

Best regards;

SEWAN Technical Team

Sunday 10th March 2024

No incidents reported

Saturday 9th March 2024

No incidents reported

Friday 8th March 2024

No incidents reported

Thursday 7th March 2024

No incidents reported

Wednesday 6th March 2024

No incidents reported

Tuesday 5th March 2024

No incidents reported

Monday 4th March 2024

No incidents reported

Sunday 3rd March 2024

No incidents reported