Beginning: 22.04.2025 – 10.00 PM

Ending: 23.04.2025 – 01.00 AM

Impact: 1x call cut during the switchover on Centrex and Contact Experience (Sophia)

Dear customer, dear partner,

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team