All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 19.11.2025

Beginning: 19.11.2025 – 10.00 PM

Ending: 20.11.2025 – 01.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 6.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 26.11.2025 - 28.11.2025

Beginning: 26.11.2025 – 10.00 PM

Ending: 28.11.2025 – 06.00 AM

Impact: max 1h of interruption

Dear customer, dear partner,

 

Eurofiber will perform a large-scale network software update that will improve the performance and future proofing of our network.

Your connection will be interrupted only one time, for 1 hour during this upgrade. If you have a redundant connection, they will ensure that it is not down at the same time as the primary one.

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Friday 17th May 2024

No incidents reported

Thursday 16th May 2024

No incidents reported

Wednesday 15th May 2024

No incidents reported

Tuesday 14th May 2024

General communicate service [SEWAN] Unexpected disturbances - 14.05.2024

Beginning 14.05.2024 - 01.30 PM

Ending 14.05.2024 - 02.50 PM

Impact: Call failure to Proximus

 

Dear customer, dear partner,

Since 1:30PM, calls to the Proximus network have been partially rejected. A ticket has been opened, we'll keep you informed.

Sorry for the inconvenience.

...............................

 

Best regards;

SEWAN technical team

Monday 13th May 2024

No incidents reported

Sunday 12th May 2024

No incidents reported

Saturday 11th May 2024

No incidents reported

Friday 10th May 2024

No incidents reported

Thursday 9th May 2024

No incidents reported

Wednesday 8th May 2024

No incidents reported

Tuesday 7th May 2024

No incidents reported

Monday 6th May 2024

No incidents reported

Sunday 5th May 2024

No incidents reported

Saturday 4th May 2024

No incidents reported

Friday 3rd May 2024

No incidents reported