Past Incidents

Beginning: 30.05.2024 – 11.00 PM

Ending: 31.05.2023 – 01.00 AM

Internal ref: DTCAB-4978

Impact: restart of internet connection

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on our PEs (firmware upgrade).

During this timeframe, a disconnection/reconnection while switchover is expected.

No intervention is needed from your side.

Best regards,

The Sewan team

Beginning 14.05.2024 - 01.30 PM

Ending 14.05.2024 - 02.50 PM

Impact: Call failure to Proximus

Dear customer, dear partner,

Since 1:30PM, calls to the Proximus network have been partially rejected. A ticket has been opened, we'll keep you informed.

Sorry for the inconvenience.

...............................

Best regards;

SEWAN technical team