All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 22.04.2025

Beginning: 22.04.2025 – 10.00 PM

Ending: 23.04.2025 – 01.00 AM

 

Impact: 1x call cut during the switchover on Centrex and Contact Experience (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Tuesday 11th June 2024

[SEWAN] Technical maintenance - 03.06.2024 to 11.06.2024, scheduled 10 months ago

Beginning: 03.06.2024 – 10.00 PM

Ending: 11.06.2024 – 02.00 AM

Internal ref: DTCAB-4501 - DTCAB-4493 - DTCAB-4492

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear customer, dear partner,

 

Please note that our technical team will perform 3 maintenances on firewall Clusters 1, 2 and 3.  

During this timeframe, you will encountered few packet loss and SSL-VPN disconnection while switchover.

Cluster 1 : 03.06.2024 after 10 PM

Cluster 2 : 10.06.2024 after 10 PM

Cluster 3 : 05.06.2024 after 10 PM

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Friday 7th June 2024

No incidents reported

Thursday 6th June 2024

No incidents reported

Wednesday 5th June 2024

No incidents reported

Tuesday 4th June 2024

No incidents reported

Monday 3rd June 2024

No incidents reported

Sunday 2nd June 2024

No incidents reported

Saturday 1st June 2024

No incidents reported

Friday 31st May 2024

No incidents reported

Thursday 30th May 2024

No incidents reported

Wednesday 29th May 2024

No incidents reported

Tuesday 28th May 2024

No incidents reported

Monday 27th May 2024

No incidents reported

Sunday 26th May 2024

No incidents reported

Saturday 25th May 2024

No incidents reported

Friday 24th May 2024

No incidents reported