All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 05.11.2025

Beginning: 05.11.2025 – 11.00 PM

Ending: 06.11.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 7.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 12.11.2025

Beginning: 12.11.2025 – 10.00 PM

Ending: 13.11.2025 – 01.00 AM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Thursday 22nd August 2024

[SEWAN] Technical maintenance - 21.08.2024, scheduled 1 year ago

Beginning: 21.08.2024 – 11.00 PM

Beginning: 22.08.2024 – 01.00 AM

 

Impact: Reboot of Mikrotik Chateau

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on Mikrotik Chateau routers.

 

During this timeframe, a restart is expected.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Tuesday 20th August 2024

[SEWAN] Technical maintenance - 19.08.2024, scheduled 1 year ago

Beginning: 19.08.2024 – 09:00 PM

Ending: 20.08.2024 – 04.00 AM

 

Impact: Voice cut

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on Sophia VoIP platform.

 

An interruption of a few minutes in ongoing calls is to be expected during this intervention (Trunk and Hosted Telephony).

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Sunday 18th August 2024

No incidents reported

Saturday 17th August 2024

No incidents reported

Friday 16th August 2024

No incidents reported

Thursday 15th August 2024

No incidents reported

Wednesday 14th August 2024

No incidents reported

Tuesday 13th August 2024

No incidents reported

Monday 12th August 2024

No incidents reported

Sunday 11th August 2024

No incidents reported

Saturday 10th August 2024

No incidents reported

Friday 9th August 2024

No incidents reported

Thursday 8th August 2024

No incidents reported

Wednesday 7th August 2024

No incidents reported

Tuesday 6th August 2024

No incidents reported

Monday 5th August 2024

No incidents reported

Sunday 4th August 2024

No incidents reported