All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 04.11.2025

Beginning: 04.11.2025 – 11.00 PM

Ending: 05.11.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 3.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 05.11.2025

Beginning: 05.11.2025 – 11.00 PM

Ending: 06.11.2025 – 03.00 AM

 

Impact: Few packet loss and SSL-VPN disconnection while switchover.

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will perform maintenance on firewall cluster 7.

During the two scheduled nights, you may experience brief packet loss and temporary SSL-VPN disconnections during the switchover.

No action is required on your side.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 12.11.2025

Beginning: 12.11.2025 – 10.00 PM

Ending: 13.11.2025 – 01.00 AM

Impact: switchover on Sophia Voip plateform

 

Dear customer, dear partner,

 

We would like to inform you that a scheduled maintenance will take place on our Voice infrastructure (Sophia).

During this maintenance window, a switchover will be performed. As a result, a short interruption of communications will occur starting at 08.00PM.

We apologize for any inconvenience this may cause and thank you for your understanding.

No intervention is needed from your side.

 

Best regards;

[SEWAN] Technical maintenance - 21.11.2025

Beginning: 21.11.2025 – 00.00 AM

Ending: 21.11.2025 – 05.00 AM

Impact: none

 

Dear customer, dear partner,

 

EUROFIBER will perform a maintenance on our NNI at Leuven.

No impact is expected

No intervention is needed from your side.

Best regards;

 

SEWAN Technical Team

Past Incidents

Tuesday 10th September 2024

[SEWAN] Technical maintenance - 02.09.2024, scheduled 1 year ago

Beginning: 02.09.2024 – 11.00 PM

Beginning: 10.09.2024 – 01.00 AM

 

Impact: Reboot of Mikrotik Chateau

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on Mikrotik Chateau routers in batches :

 

Start of maintenance: Monday 02/09/2024 at 10:00 p.m.

End of maintenance: Tuesday 03/09/2024 at 1:00 a.m.

 

Start of maintenance: Tuesday 03/09/2024 at 10:00 p.m.

End of maintenance: Wednesday 04/09/2024 at 1:00 a.m.

 

Start of maintenance: Wednesday 04/09/2024 at 10:00 p.m.

End of maintenance: Thursday 05/09/2024 at 1:00 a.m.

 

Start of maintenance: Thursday 05/09/2024 at 10:00 p.m.

End of maintenance: Friday 06/09/2024 at 1:00 a.m.

 

Start of maintenance: Monday 09/09/2024 at 10:00 p.m.

End of maintenance: Tuesday 10/09/2024 at 1:00 a.m.

 

During this timeframe, a restart is expected.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Sunday 1st September 2024

No incidents reported

Saturday 31st August 2024

No incidents reported

Friday 30th August 2024

No incidents reported

Thursday 29th August 2024

No incidents reported

Wednesday 28th August 2024

No incidents reported

Tuesday 27th August 2024

No incidents reported

Monday 26th August 2024

No incidents reported

Sunday 25th August 2024

No incidents reported

Saturday 24th August 2024

No incidents reported

Friday 23rd August 2024

No incidents reported

Thursday 22nd August 2024

No incidents reported

Wednesday 21st August 2024

No incidents reported

Tuesday 20th August 2024

No incidents reported

Monday 19th August 2024

No incidents reported

Sunday 18th August 2024

No incidents reported