Past Incidents

Beginning: 21.08.2024 – 11.00 PM

Beginning: 22.08.2024 – 01.00 AM

Impact: Reboot of Mikrotik Chateau

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on Mikrotik Chateau routers.

During this timeframe, a restart is expected.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 19.08.2024 – 09:00 PM

Ending: 20.08.2024 – 04.00 AM

Impact: Voice cut

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on Sophia VoIP platform.

An interruption of a few minutes in ongoing calls is to be expected during this intervention (Trunk and Hosted Telephony).

No intervention is needed from your side.

Best regards;

SEWAN Technical Team