Past Incidents

Beginning: 16.12.2024 – 10.00 PM

Ending: 17.12.2024 – 02.00 AM

Impact: re-connection due to switch over

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on Firewall Cluster 3. A scheduled failover will result in packet loss and an SSL VPN disconnection for a few seconds.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 12.12.2024 – 10.00 PM

Ending: 13.12.2024 – 02.00 AM

Impact: re-connection due to switch over

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on Firewall Cluster 8. A scheduled failover will result in packet loss and an SSL VPN disconnection for a few seconds.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 11.12.2024 – 10.00 PM

Ending: 12.12.2024 – 02.00 AM

Impact: re-connection due to switch over

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on Firewall Clusters 2 - 7 - 13. A scheduled failover will result in packet loss and an SSL VPN disconnection for a few seconds.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Beginning: 10.12.2024 – 10.00 PM

Ending: 11.12.2024 – 02.00 AM

Impact: re-connection due to switch over

Dear customer, dear partner,

Please note that our technical team will perform a maintenance on Firewall Cluster 6. A scheduled failover will result in packet loss and an SSL VPN disconnection for a few seconds.

No intervention is needed from your side.

Best regards;

SEWAN Technical Team

Dear customer, dear partner,

Please be informed that Telenet (Group) informed about a major incident on their side with impact on internet, fixed and mobile telephony.

At this stage, we do not know when their issue will be fixed.

Regards, ............................................

SEWAN Technical Team