All systems are operational

Past Incidents

Wednesday 11th December 2024

[SEWAN] Technical maintenance - 11.12.2024, scheduled 1 week ago

Beginning: 11.12.2024 – 10.00 PM

Ending: 12.12.2024 – 02.00 AM

 

Impact: 1x call cut during the switchover on hosted telephony (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Thursday 5th December 2024

[SEWAN] Technical maintenance - 05.12.2024, scheduled 2 weeks ago

Beginning: 05.12.2024 – 10.00 PM

Ending: 06.12.2024 – 02.00 AM

 

Impact: 1x call cut during the switchover on hosted telephony (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Monday 2nd December 2024

[SEWAN] Technical maintenance - 02.12.2024, scheduled 2 weeks ago

Beginning: 02.12.2024 – 10.00 PM

Ending: 03.12.2024 – 02.00 AM

 

Impact: 1x call cut during the switchover on hosted telephony (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Wednesday 27th November 2024

[SEWAN] Technical maintenance - 27.11.2024, scheduled 3 weeks ago

Beginning: 27.11.2024 – 10.00 PM

Ending: 28.11.2024 – 02.00 AM

 

Impact: 1x call cut during the switchover on hosted telephony (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Monday 25th November 2024

[SEWAN] Technical maintenance - 25.11.2024, scheduled 3 weeks ago

Beginning: 25.11.2024 – 10.00 PM

Ending: 26.11.2024 – 07.00 AM

 

Impact: 1x call cut during the switchover on Trunk, and hosted telephony (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Sunday 24th November 2024

No incidents reported

Saturday 23rd November 2024

No incidents reported

Friday 22nd November 2024

No incidents reported

Thursday 21st November 2024

No incidents reported

Wednesday 20th November 2024

[SEWAN] Technical maintenance - 20.11.2024, scheduled 1 month ago

Beginning: 20.11.2024 – 10.00 PM

Ending: 21.11.2024 – 07.00 AM

 

Impact: 1x call cut during the switchover on Trunk, and hosted telephony (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

portal.sewan.be (V2) [SEWAN] Unexpected disturbances - 20.11.2024

Beginning: 20.11.2024 - 07.00 AM Ending: 20.11.2024 - 10.00 AM

Impact: Domain portal.3starsnet.com not reachable

 

Dear customer, dear partner,

Our domain https://portal.3starsnet.com is temporarily unavailable, but you can still use https://portal.sewan.be.

Sorry for inconvenience,

...............................

 

Best regards;

SEWAN technical team

Tuesday 19th November 2024

Mobile service [SEWAN] Unexpected disturbances - 19.11.2024

   

Beginning : 19.11.2024 – 08.45 AM Endding : 19.11.2024 - 09.45 AM

Impact: 4G and SMS

 

Dear customer, dear partner,

Since this morning, we've been experiencing mobile data and sms problems. Proximus is currently investigating.  

Sorry for inconvenience,

...............................

 

Best regards;

SEWAN technical team

Monday 18th November 2024

[SEWAN] Technical maintenance - 18.11.2024, scheduled 1 month ago

Beginning: 18.11.2024 – 10.00 PM

Ending: 19.11.2024 – 07.00 AM

 

Impact: 1x call cut during the switchover on Trunk, and hosted telephony (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Sunday 17th November 2024

No incidents reported

Saturday 16th November 2024

No incidents reported

Friday 15th November 2024

No incidents reported

Thursday 14th November 2024

No incidents reported

Wednesday 13th November 2024

No incidents reported

Tuesday 12th November 2024

No incidents reported

Monday 11th November 2024

No incidents reported