All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 22.04.2025

Beginning: 22.04.2025 – 10.00 PM

Ending: 23.04.2025 – 01.00 AM

 

Impact: 1x call cut during the switchover on Centrex and Contact Experience (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Friday 20th December 2024

No incidents reported

Thursday 19th December 2024

No incidents reported

Wednesday 18th December 2024

[SEWAN] Technical maintenance - 18.12.2024, scheduled 4 months ago

Beginning: 18.12.2024 – 10.00 PM

Ending: 19.12.2024 – 02.00 AM

Impact: re-connection due to switch over

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on Firewall Cluster 4. A scheduled failover will result in packet loss and an SSL VPN disconnection for a few seconds.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Tuesday 17th December 2024

No incidents reported

Monday 16th December 2024

[SEWAN] Technical maintenance - 16.12.2024, scheduled 4 months ago

Beginning: 16.12.2024 – 10.00 PM

Ending: 17.12.2024 – 02.00 AM

Impact: re-connection due to switch over

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on Firewall Cluster 1. A scheduled failover will result in packet loss and an SSL VPN disconnection for a few seconds.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Sunday 15th December 2024

No incidents reported

Saturday 14th December 2024

No incidents reported

Friday 13th December 2024

No incidents reported

Thursday 12th December 2024

No incidents reported

Wednesday 11th December 2024

No incidents reported

Tuesday 10th December 2024

No incidents reported

Monday 9th December 2024

No incidents reported

Sunday 8th December 2024

No incidents reported

Saturday 7th December 2024

No incidents reported

Friday 6th December 2024

No incidents reported