All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - xx.xx.20xx

Beginning: 14.04.2025 – 10.00 PM

Ending: 15.04.2025 – 05.00 AM

 

Impact: 1x call cut during the switchover on Trunk (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Past Incidents

Friday 11th April 2025

No incidents reported

Thursday 10th April 2025

Sophia [SEWAN] Unexpected disturbances - 10.04.2025

Beginning: 10.04.2025 – 09.00 AM Ending : 10.04.2025 - 5.00 PM

Impact: Mobile line order is not possible

 

Dear customer, dear partner,

  Since this morning we've been experiencing issue for ordering a mobile line.

Our teams are working to fix the problem.

 

We apologize for any inconvenience. ...............................

 

Best regards;

SEWAN technical team

Wednesday 9th April 2025

No incidents reported

Tuesday 8th April 2025

No incidents reported

Monday 7th April 2025

No incidents reported

Sunday 6th April 2025

No incidents reported

Saturday 5th April 2025

No incidents reported

Friday 4th April 2025

No incidents reported

Thursday 3rd April 2025

No incidents reported

Wednesday 2nd April 2025

No incidents reported

Tuesday 1st April 2025

General communicate service [SEWAN] Unexpected disturbances - 01.04.2025

Beginning: 01.04.2025– 11.02 AM

Ending: 01.04.2025– 11.25 AM

Impact: dialing delay, quality issue

 

Dear customer, dear partner,

At 11:02 AM, we encountered a problem on one of our OIT/BIT. Voice traffic switched automatically to another server, but caused some dialing delays and quality problems on ongoing calls. At 11:25AM, services were fully restored.

 

we apologize for the inconvenience.

   

Best regards;

SEWAN technical team

Monday 31st March 2025

No incidents reported

Sunday 30th March 2025

No incidents reported

Saturday 29th March 2025

No incidents reported

Friday 28th March 2025

No incidents reported