All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 14.12.2025

Beginning: 14.12.2025 – 08.00 AM Ending: 15.12.2026 – 00.00 AM

 

Impact: Cloud DC portal not available

 

Dear customer, dear partner,

 

We'll perform a maintenance on Cloud Datacenter. The portal will be unavailable during the maintenance window but virtual machines in production will remain functional.

Best regards,

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 16.12.2025

Beginning: 16.12.2025 – 08.00 AM Ending: 16.12.2026 – 12.00 AM

 

Impact: Backups and restores not available

 

Dear customer, dear partner,

 

We'll perform a maintenance on Cloud Datacenter. Data backups and restores will be suspended during the intervention, but virtual machines in production will remain functional.

Best regards,

 

SEWAN Technical Team

[SEWAN] Technical maintenance - 09.01.2026

Beginning: 09.01.2026 – 00.00 AM Ending: 09.01.2026 – 05.00 AM

 

Impact: no impact expected

 

Dear customer, dear partner,

 

Eurofiber will be performing maintenance on its infrastructure in Leuven, which will have an impact on the backup NNI. No impact is expected on your end.

 

Kind regards,

 

SEWAN Technical Team

Past Incidents

Tuesday 2nd September 2025

No incidents reported

Monday 1st September 2025

No incidents reported

Sunday 31st August 2025

[SEWAN] Technical maintenance - 30.08.2025, scheduled 3 months ago

Beginning: 30.08.2025 – 11.00 PM

Ending: 31.08.2025 – 11.00 AM

 

Impact: interruption on Hosted Telephony and Firewall

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe some impacte are expected :

Sophia hosted telephony : Unavailability or difficulty making and receiving calls for a few minutes

Firewall and Cloud Data Center : Unavailability for a few minutes during switch-over

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Saturday 30th August 2025

No incidents reported

Friday 29th August 2025

No incidents reported

Thursday 28th August 2025

No incidents reported

Wednesday 27th August 2025

No incidents reported

Tuesday 26th August 2025

[SEWAN] Technical maintenance - 26.08.2025, scheduled 3 months ago

Beginning: 26.08.2025 – 11.00 PM

Ending: 27.08.2025 – 05.00 AM

 

Impact: interruption on Hosted Telephony.

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, short call cuts are expected.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Monday 25th August 2025

No incidents reported

Sunday 24th August 2025

No incidents reported

Saturday 23rd August 2025

No incidents reported

Friday 22nd August 2025

No incidents reported

Thursday 21st August 2025

No incidents reported

Wednesday 20th August 2025

No incidents reported

Tuesday 19th August 2025

No incidents reported