All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 08.07.2026

Beginning: 08.07.2026 – 09.30 PM

Ending: 09.07.2026 – 02.00 AM

 

Impact: Hosted Telephony Provisionning

 

Dear Customer, Dear Partner,

Please be informed that our technical team will perform maintenance on the Hosted Telephony platform.

During the maintenance window, changes made in Sophia, as well as device provisioning, may not be processed or applied until the maintenance has been completed.

 

Thank you for your understanding.

 

Best regards;

 

SEWAN Technical Team

Past Incidents

Sunday 21st August 2022

No incidents reported

Saturday 20th August 2022

No incidents reported

Friday 19th August 2022

Mobile service [SEWAN] Unexpected disturbances - 19.08.2022

   

Beginning: 19.08.2022 – 09.55 AM

Ending: 19.08.2022 – 10.14 AM

Impact: Mobile service degraded

 

Dear customer, dear partner,

 

On 19.08.22, Proximus informed us that all their MVNOs were impacted by a technical incident which occurred on their mobile systems. The interruption was brief (< 20 minutes)

Please find below their last communication :

  • SUMMARY

We hereby confirm that the services are restored and fully working again. We will monitor closely in the next hours.

Please inform us if you experience any unusual service behaviour.

  • Next steps:

We will provide you with a detailed RCA as soon as possible.

We apologize for this inconvenience.

 

Best regards;

SEWAN technical team

Thursday 18th August 2022

No incidents reported

Wednesday 17th August 2022

No incidents reported

Tuesday 16th August 2022

No incidents reported

Monday 15th August 2022

No incidents reported

Sunday 14th August 2022

No incidents reported

Saturday 13th August 2022

No incidents reported

Friday 12th August 2022

No incidents reported

Thursday 11th August 2022

No incidents reported

Wednesday 10th August 2022

No incidents reported

Tuesday 9th August 2022

No incidents reported

Monday 8th August 2022

No incidents reported

Sunday 7th August 2022

No incidents reported