Past Incidents

------------- EDIT 26.07.2024 -------------  

Dear customer, dear partner,

Please note that the maintenance performed this morning is completed. Tests are showing that situation is back to normal.

Beginning: 22.07.2024 – 10.00 AM

Ending: 26.07.2024 – 6.00 AM

Impact: DHCP issue. IP address acquisition delayed

Dear customer, dear partner,

Please note that we have noted a rather long delay to acquire a new IP address on our access link. After investigation, Proximus confirmed that their DHCP service is causing the issue. A technical maintenance is planned at their side on 26.07.2024 to fix the issue

SEWAN Technical Team

Beginning: 19.07.2024 – 09.00 AM

Impact: Worldwide Microsoft services degraded

Dear customer, dear partner,

Please note that since 9.00 AM this morning, Microsoft has communicated a serious breakdown on their worldwide services.

At this stage, Sewan is not directly impacted. All our services are in service. We may expect, though, to encounter side effects toward third parties services.

SEWAN Technical Team