All systems are operational
Scheduled Maintenance
[SEWAN] Technical maintenance - 20.03.2026

Beginning: 20.03.2026 – 12.00 AM

Ending: 20.03.2026 – 01.00 PM

Impact: Cloud firewall cluster 4 console not reachable

 

Dear Customer, Dear Partner,

 

Please be informed that our technical team will carry out maintenance on the firewall GUI (cluster 4).

During this maintenance window, the management console will not be accessible. No impact on production services is expected.

Thank you for your understanding.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 24.03.2026

Beginning: 24.03.2026 – 10.00 PM

Ending: 24.03.2026 – 11.00 PM

Impact: dropped calls - SBCNG GUI not available for 5 minutes

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on our infra.

 

During this timeframe, the SBCNG GUI may be unavailable for up to 5 minutes. Any calls in progress before 8:00 p.m. could be dropped.  

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

[SEWAN] Technical maintenance - 25.03.2026

Beginning: 25.03.2026 – 09.00 AM

Ending: 25.03.2026 – 05.00 PM

Impact: backup/restore not available

 

Dear customer, dear partner,

 

Please note that our technical team will perform an upgrade of Veeam to v.13

 

During this timeframe, backups and restores will not be available.

 

No intervention is needed from your side.

 

Best regards;

SEWAN Technical Team

Past Incidents

Thursday 14th November 2024

[SEWAN] Technical maintenance - 13.11.2024, scheduled 1 year ago

Beginning: 13.11.2024 – 10.00 PM

Ending: 14.11.2024 – 01.00 AM

 

Impact: 1x call cut during the switchover on Trunk, and hosted telephony (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Monday 11th November 2024

No incidents reported

Sunday 10th November 2024

No incidents reported

Saturday 9th November 2024

No incidents reported

Friday 8th November 2024

No incidents reported

Thursday 7th November 2024

No incidents reported

Wednesday 6th November 2024

[SEWAN] Technical maintenance - 05.11.2024, scheduled 1 year ago

Beginning: 05.11.2024 – 10.00 PM

Ending: 06.11.2024 – 01.00 AM

 

Impact: 1x call cut during the switchover on Trunk, and hosted telephony (Sophia)

 

Dear customer, dear partner,

 

To optimize the performance of our infrastructure, we will be carrying out a maintenance operation.

During this timeframe, a call cut is expected due to a switchover.

 

No intervention is needed from your side.

 

 

Best regards;

 

 

SEWAN Technical Team

Tuesday 5th November 2024

No incidents reported

Monday 4th November 2024

[SEWAN] Technical maintenance - 04.11.2024, scheduled 1 year ago

Beginning: 04.11.2024 – 10.00 PM

Ending: 05.11.2024– 01.30AM

Internal ref: DTCAB-5401

Impact: internet not available for max 1 minute

 

Dear customer, dear partner,

 

Please note that our technical team will perform a maintenance on access links. The goal is to fix MTU L2TP to 1452.

 

During this timeframe, service will be interrupted for a maximum of 1 minute.

 

No intervention is needed from your side.

 

Best regards;

 

 

SEWAN Technical Team

Sunday 3rd November 2024

No incidents reported

Saturday 2nd November 2024

No incidents reported

Friday 1st November 2024

No incidents reported

Thursday 31st October 2024

No incidents reported

Wednesday 30th October 2024

No incidents reported

Tuesday 29th October 2024

No incidents reported

Monday 28th October 2024

No incidents reported